Rental Agreement

 CASA NOVA GIRONA RENTAL AGREEMENT.

By booking and paying the initial deposit (25% reservation deposit), the person making this booking, “the guest” accepts these terms and conditions on behalf of, and applying to, all members of the group staying at “the property” Casa Nova Girona.
The Guest undertakes to ensure that all members of the group occupying The Property are aware of these terms and conditions and that they apply equally to all members of The Party. The Guest undertakes responsibility on behalf of all members of the group.
DATE – As CasaNovaGirona  online booking confirmation on reservation deposit payment.
INVOICE / CLIENT NUMBER – As per CasaNovaGirona online booking information.
AGREEMENT BETWEEN  - PROPERTY OWNERS - CHRIS AND GILL COLVERSON. BRUNYOLA 17441. GIRONA. CATALUNYA.    RENTAL GUESTS -  As CasaNovaGirona online booking, named rental guest, principal rental guest.
RENTAL / HOLIDAY DATES, As per CasaNovaGirona online booking request and confirmation.
TOTAL NUMBER OF PEOPLE, As per CasaNovaGirona online booking request and confirmation.           
 
MAKING YOUR BOOKING – To book Casa Nova Girona you are required to make the booking and payment as specified on the CasaNovaGirona website, within the specified time periods. The booking is confirmed once the initial reservation deposit has been paid and you have accepted the rental agreement.
Please carefully check all details on your booking confirmation and subsequent correspondence, and inform us immediately of any errors or emissions. Thank you.
PAYMENT TERMS – We accept payment through CasaNovaGirona website, as specified online, or as agreed directly with owners and verified in writing.  We require a 25% deposit to confirm reservation, with the main balance and security deposit due 8 weeks prior to your occupancy as specified in your CasaNovaGirona quote.
If you fail to make a payment due to us in full or on time, we may treat your booking as cancelled by you.
CANCELLATIONS – If you need to cancel or to amend your booking you must telephone or email us as soon as possible.  A cancellation or amendment will not take effect until we receive confirmation in writing or via email from you.
Cancellations or early departures – no refunds will be made within 30 days prior to occupation.  Cancellations made 31 days or more will attract a 20% cancellation fee on the main balance.  The initial 25% reservation deposit payment is always non-refundable.
If we cancel or amend your booking – we do not expect to make any changes to your booking, but sometimes issues can occur, such as Acts of God. If this does happen we will contact you as soon as possible and endeavour to assist as much as possible. If we do need to cancel your booking we will return any fees paid to us.  However we will not be liable to refund you for any fees that you may have paid to any third party in connection with your holiday, including travel, insurance, entertainment etc.
SECURITY / DAMAGE DEPOSIT –  A security / damages deposit of 400 euros is required, as stated in the CasaNovaGirona quote and invoice, due at the time of the main balance.
This security deposit is not applied towards rent and is fully refundable provided the following provisions are met
            No damage is done to the house, contents or grounds beyond normal wear and tear.
            No charges are incurred due to services rendered during your stay, illegal activities, pets or collection of rent.
            All debris, rubbish and discards are removed, to the recycle bins, as advised in the House Information Book.
            The house is left in good order, as you found it on arrival, ready to be cleaned for the following guests.
            No linen, towels, soft furnishings, house contents etc lost or damaged.
            All keys etc to be left as instructed by the owners.
            The renter is not evicted by the owner, or representative of the owner or the local law enforcers.
We do have to remind you that this is a private house and we appreciate if you can look after our house and contents and to leave it in good order. Please clear out the fridge, stack last minute soiled dishes in the dishwasher, tidy toys and games away, return any moved furniture etc, ready for the house to be cleaned.  We regret but there will be a charge if the house is left in a bad state, rubbish not removed, fridges not cleared out, or left in a condition requiring additional cleaning, etc.
ADDITIONAL CHARGES – Any food, shopping or other required, payable in local currency, euros, cash to the owners.
Repairs – The rental client will be subject to a call out charge and a possible damages bill for matters due directly to the client’s negligence beyond reasonable wear and tear. This includes loss of keys, refilling the swimming pool if glass is broken within the pool or fenced pool area, or as per security damage deposit information. 
SECURITY DEPOSIT REFUND – CasaNovaGirona will refund the security deposit within 14 days after your departure, unless there is any specific damage that we need to bring to your attention.
DAMAGE – We ask guests to please report any damage to the property, contents or grounds, so they can be repaired or replaced as soon as possible for your comfort and if possible before the next guest’s arrival – any malfunctions with equipment, smoke alarms that emit a beep, fire extinguishers or fire blankets used, failed light bulbs, leaking taps etc. We will try to replace or to repair as soon as reasonably possible.
The owner will not be responsible nor liable to the client for any temporary defects or stoppages in supply of water, electricity or public services to the property or for any loss or damage or injury from adverse weather conditions, losses due to lightening strikes or other Acts of God beyond the control of the owner.
The tenants / guests are hereby notified that we are not liable for any injury to or damage due to their belongings during their stay, that the owner cannot be held responsible for any accidents, break-ins or theft within the property. All vehicles are also left entirely at the Guest’s risk.
SECURITY / TRAVEL INSURANCE – We recommend that you take out adequate travel / holiday insurance for your trip. Guests are advised to see to their own security while in the property, shutting & locking doors and windows as appropriate. 
INCLUSIVE FEES – Our rental rates include local taxes, a one time linen and towel setup, cleaning prior to your occupancy, gasoil, electricity, gas bottle, some wood for the wood burning stove, and basic items to get you started.
 
SWIMMING POOL AND BICYCLES – The swimming pool is fenced with a locking gate for your safety. The tenants / guests agree to have a responsible adult supervising minors whilst in the swimming pool or pool area and hereby are notified that the pool can be dangerous and they accept fully the risks involved. 
The masia currently has six adult bicycles for your use. We ask that you please look after them and to let us know of any damage or maintenance required. We do not supply bicycle safety equipment, as helmets etc are an individual requirement. Please bring any necessary safety equipment.  We hereby notify guests that bicycles can be dangerous and that they fully accept the risks involved and understand that they are responsible for their own safety equipment such as helmets.
 
MAXIMUM OCCUPANCY – The maximum number of guests must not exceed those detailed in the CasaNovaGirona booking information, unless as agreed in writing with the owner prior to occupancy. A charge will be made for additional guests not included on the original quote and invoice.
FALSIFIED BOOKINGS / SUBLETS – Any bookings obtained under false pretence, or third parties subletting either part or the whole house will be subject to forfeiture of advance payment deposit and/or rental money, and the party will not be able to check in.
 
PETS – We do consider pets, please ask.  Guests are asked not to leave their pets unattended in our house, (please don’t go out and leave your dogs locked in our house), not to let them on the beds, to clear up after them, and to be responsible for their pets, our house and garden. 
SMOKING – We do allow smoking, but ask that you don’t smoke upstairs or in any of the bedrooms.
Please be careful of cigarette butts, ashtrays are provided, and don’t flick them into our garden, plants pots or by the car – we have had an issue with a cigarette butt smouldering in a planter in April !!  Thank you for your consideration.
 
MAINTENANCE – At times we will need access to the house and garden to clean the pool, cut the grass, check that watering and pool pump systems are working, or for essential repairs within the house. We will respect your privacy as far as possible.
TOILETS, SINKS & DRAINS – The Guests are responsible for ensuring that toilets, sinks and drains are not blocked – that no nappies, wet wipes, other wipes or sanitary items are flushed down the toilets, and no fat, oil or grease is poured down the kitchen sink or other drains.  The house has it’s own septic tank and we thank you for your consideration.
RUBBISH – The Guests are responsible for all their rubbish, to take all away to the re-cycle bins. We have no door to door rubbish collection in rural Catalunya, so take all rubbish to the nearby recycle bins.  Please don’t leave rubbish outside, in the heat, or where bags can be raided by birds etc.
 
ARRIVAL & DEPARTURE TIMES –
CHECK-IN AFTER 16.00 HOURS, (4pm).  CHECK-OUT BY 10.00 HOURS, (10am), to allow sufficient time for cleaning of the house either prior to your or the following guest’s arrival.
We do understand that you may wish to arrive earlier, dependant on flight etc arrival times – do please ask.  We can be more flexible with dates that aren’t a “back to back” turnaround day.
DEPARTURE DAY -We start to clean the pool area & outside roofed terrace at 09.00 hours, and the house at 10.00 hours.      
DIRECTIONS – We will send, by email, full directions to you after the main balance payment.
ARRIVAL – We will meet you at the house, on your arrival.
PARKING – Please park between the trees, on the left, as you arrive at the house.
ON YOUR ARRIVAL – Please can you have your passport ready for us to take details from, for all people over 16 years of age, as registration, to comply with Catalan tourism regulations.  We will need to know who is staying on which days and for how long.  
THIS PROPERTY is registered as an official holiday rental property – rental number HUTG 025025. 
 
YOUR TRAVEL / ARRIVAL – Please can you inform us, as soon as you know, of your travel details so that we know when to expect your arrival and if a flight is delayed can check your flight on flight radar.  Please can you let us know of your departure airport, departure time, flight number, arrival airport and arrival time, and who to expect first if you are all arriving at different times. Thank you. 
YOUR TRAVEL / DEPARTURE – Please can you also let us know of your departure time, flight departure airport and time so that we have an idea of timings for the turnaround day, and so that we are able to say goodbye if you are leaving early.
 
I / We have read the above agreement and accept the terms and conditions in the information provided and accept the online rental agreement on the CasaNovaGirona website.. I/We accept that my/our booking is for the rental period, date and number of people stated in the CasaNovaGirona booking form, and I/We agree to leave the property in a clean and tidy condition at the end of our stay.
 
We wish you a very happy stay at our house, and a great holiday.  We look forward to meeting you.
Please don’t hesitate to contact us if you require any additional information or have any queries. 
RENTAL GUEST / CLIENT SIGNATURE:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DATE:

cc

 

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Please return the signed rental agreement to Gill Colverson at
Email - masia.casanova@hotmail.com   
or postal address – Gill Colverson, Casa Nova d’en Borra (Casa Nova Girona), Brunyola 17441. Girona. Catalunya. ES.   Telephone - 0034 872 000 218.

 

 

CASA NOVA GIRONA.
PLEASE CAN YOU COMPLETE YOUR CONTACT NUMBER, TRAVEL DETAILS AND GROUP INFORMATION AND RETURN TO GILL. GRACIAS.     EMAIL – masia.casanova@hotmail.com   0034 872 000 218
 
YOUR MOBILE TELEPHONE WHLST TRAVELLING:
YOUR GROUP – Please can you complete the following, so that we know who is staying at our house, for registration  –
 
ADULTS, over 16 years of age -                                      CHILDREN -                                  AGE.
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
                                                                                                                                                                       
 
YOUR TRAVEL DETAILS –
TRAVELLING BY CAR, TRAIN OR AEROPLANE:
 
1 - PRINCIPAL / LEAD GROUP ARRIVAL DAY / DATE:
FLIGHT DEPARTURE AIRPORT:
FLIGHT DEPARTURE TIME & FLIGHT NUMBER:
FLIGHT ARRIVAL AIRPORT:
FLIGHT ARRIVAL TIME:
 
2 - OTHER GROUP/S ARRIVAL DAY / DATE:
FLIGHT DEPARTURE AIRPORT:
FLIGHT DEPARTURE TIME & FLIGHT NUMBER:
FLIGHT ARRIVAL AIRPORT:
FLIGHT ARRIVAL TIME:
 
1 - PRINCIPAL / LEAD GROUP DEPARTURE DAY / DATE:
FLIGHT DEPARTURE AIRPORT:
FLIGHT DEPARTURE TIME:
 
2 - OTHER GROUP/S DEPARTURE DAY / DATE:
FLIGHT DEPARTURE AIRPORT:
FLIGHT DEPARTURE TIME:
 
ADDITIONAL TRAVEL DETAILS: